The Loyalty Effect

Biz Dev 101: Look First to Your Current Clients and Delight Them With Exceptional Service

Last Updated on February 25, 2010 by Phil Nugent

You may be familiar with the time-honored marketing maxim that it’s eight times more difficult, time-consuming and expensive to find a new client than it is to get additional business out of a current client. So, given the compelling opportunities waiting to be targeted in and around your current clients and harvested through exceptional client service, […]

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Bahis əritmək, hadisənin nəticəsini gözləmədən cari anda bahis əritmək ötrü vahid fürsətdir. oyun oyunçular üçün sorunsuz Ayrı-ayrılıqda, mərclərin tarixini öyrənə, cari promosyonlara baxa, hesabınızın təhlükəsizliyini qura bilərsiniz. 1xbet Daha sonra isə 1xBet-in Android və iOS üçün olan tətbiqlərinə görüş yetirəcəyik. açmağa üstünlük verir Siz də öz IOS cihazlarınız üzrə mobil tətbiqetmə yükləyib 1xBet download üstünlüklərindən yararlana bilərsiniz. 1xbet

a,.entry-title a:focus,.entry-title a:hover,.featured-content .entry-meta a:focus,.featured-content .entry-meta a:hover,.front-page .genesis-nav-menu a:focus,.front-page .genesis-nav-menu a:hover,.front-page .offscreen-content-icon button:focus,.front-page .offscreen-content-icon button:hover,.front-page .white .genesis-nav-menu a:focus,.front-page .white .genesis-nav-menu a:hover,.genesis-nav-menu a:focus,.genesis-nav-menu a:hover,.genesis-nav-menu .current-menu-item > a,.genesis-nav-menu .sub-menu .current-menu-item > a:focus,.genesis-nav-menu .sub-menu .current-menu-item > a:hover,.genesis-responsive-menu .genesis-nav-menu a:focus,.genesis-responsive-menu .genesis-nav-menu a:hover,.menu-toggle:focus,.menu-toggle:hover,.offscreen-content button:hover,.offscreen-content-icon button:hover,.site-footer a:focus,.site-footer a:hover,.sub-menu-toggle:focus,.sub-menu-toggle:hover{color:#12377d;}button,input[type="button"],input[type="reset"],input[type="select"],input[type="submit"],.button,.enews-widget input:hover[type="submit"],.front-page-1 a.button,.front-page-3 a.button,.front-page-5 a.button,.front-page-7 a.button,.front-page-8 a.button,.footer-widgets .button:hover{background-color:#12377d;color:#fff;}.has-accent-color{color:#12377d !important;}.has-accent-background-color{background-color:#12377d !important;}.content .wp-block-button .wp-block-button__link:focus,.content .wp-block-button .wp-block-button__link:hover{background-color:#12377d !important;color:#fff;}.content .wp-block-button.is-style-outline .wp-block-button__link:focus,.content .wp-block-button.is-style-outline .wp-block-button__link:hover{border-color:#12377d !important;color:#12377d !important;}.entry-content .wp-block-pullquote.is-style-solid-color{background-color:#12377d;}img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important;}:root{--wp-admin-theme-color:#007cba;--wp-admin-theme-color--rgb:0,124,186;--wp-admin-theme-color-darker-10:#006ba1;--wp-admin-theme-color-darker-10--rgb:0,107,161;--wp-admin-theme-color-darker-20:#005a87;--wp-admin-theme-color-darker-20--rgb:0,90,135;--wp-admin-border-width-focus:2px;--wp-block-synced-color:#7a00df;--wp-block-synced-color--rgb:122,0,223;--wp-bound-block-color:var(--wp-block-synced-color);}@media (min-resolution:192dpi){:root{--wp-admin-border-width-focus:1.5px;}}.wp-element-button{cursor:pointer;}:root{--wp--preset--font-size--normal:16px;--wp--preset--font-size--huge:42px;}:root .has-very-light-gray-background-color{background-color:#eee;}:root .has-very-dark-gray-background-color{background-color:#313131;}:root .has-very-light-gray-color{color:#eee;}:root .has-very-dark-gray-color{color:#313131;}:root .has-vivid-green-cyan-to-vivid-cyan-blue-gradient-background{background:linear-gradient(135deg,#00d084,#0693e3);}:root .has-purple-crush-gradient-background{background:linear-gradient(135deg,#34e2e4,#4721fb 50%,#ab1dfe);}:root .has-hazy-dawn-gradient-background{background:linear-gradient(135deg,#faaca8,#dad0ec);}:root .has-subdued-olive-gradient-background{background:linear-gradient(135deg,#fafae1,#67a671);}:root .has-atomic-cream-gradient-background{background:linear-gradient(135deg,#fdd79a,#004a59);}:root .has-nightshade-gradient-background{background:linear-gradient(135deg,#330968,#31cdcf);}:root .has-midnight-gradient-background{background:linear-gradient(135deg,#020381,#2874fc);}.has-regular-font-size{font-size:1em;}.has-larger-font-size{font-size:2.625em;}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal);}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge);}.has-text-align-center{text-align:center;}.has-text-align-left{text-align:left;}.has-text-align-right{text-align:right;}#end-resizable-editor-section{display:none;}.aligncenter{clear:both;}.items-justified-left{justify-content:flex-start;}.items-justified-center{justify-content:center;}.items-justified-right{justify-content:flex-end;}.items-justified-space-between{justify-content:space-between;}.screen-reader-text{border:0;clip:rect(1px,1px,1px,1px);clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px;word-wrap:normal !important;}.screen-reader-text:focus{background-color:#ddd;clip:auto !important;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:normal;padding:15px 23px 14px;text-decoration:none;top:5px;width:auto;z-index:100000;}html :where(.has-border-color){border-style:solid;}html :where([style*=border-top-color]){border-top-style:solid;}html :where([style*=border-right-color]){border-right-style:solid;}html :where([style*=border-bottom-color]){border-bottom-style:solid;}html :where([style*=border-left-color]){border-left-style:solid;}html :where([style*=border-width]){border-style:solid;}html :where([style*=border-top-width]){border-top-style:solid;}html :where([style*=border-right-width]){border-right-style:solid;}html :where([style*=border-bottom-width]){border-bottom-style:solid;}html :where([style*=border-left-width]){border-left-style:solid;}html :where(img[class*=wp-image-]){height:auto;max-width:100%;}:where(figure){margin:0 0 1em;}html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:var(--wp-admin--admin-bar--height,0px);}@media screen and (max-width:600px){html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:0px;}}.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em;}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none;}#rmp_menu_trigger-4087{width:55px;height:55px;position:fixed;top:10px;border-radius:5px;display:none;text-decoration:none;right:5%;background:transparent;transition:transform .5s,background-color .5s;}#rmp_menu_trigger-4087 .rmp-trigger-box{width:25px;color:#fff;}#rmp_menu_trigger-4087 .rmp-trigger-icon-active,#rmp_menu_trigger-4087 .rmp-trigger-text-open{display:none;}#rmp_menu_trigger-4087.is-active .rmp-trigger-icon-active,#rmp_menu_trigger-4087.is-active .rmp-trigger-text-open{display:inline;}#rmp_menu_trigger-4087.is-active .rmp-trigger-icon-inactive,#rmp_menu_trigger-4087.is-active .rmp-trigger-text{display:none;}#rmp_menu_trigger-4087 .rmp-trigger-label{color:#fff;pointer-events:none;line-height:13px;font-family:inherit;font-size:13px;display:inline;text-transform:inherit;}#rmp_menu_trigger-4087 .rmp-trigger-label.rmp-trigger-label-top{display:block;margin-bottom:12px;}#rmp_menu_trigger-4087 .rmp-trigger-label.rmp-trigger-label-bottom{display:block;margin-top:12px;}#rmp_menu_trigger-4087 .responsive-menu-pro-inner{display:block;}#rmp_menu_trigger-4087 .rmp-trigger-icon-inactive .rmp-font-icon{color:#12377d;}#rmp_menu_trigger-4087 .responsive-menu-pro-inner,#rmp_menu_trigger-4087 .responsive-menu-pro-inner::before,#rmp_menu_trigger-4087 .responsive-menu-pro-inner::after{width:25px;height:3px;background-color:#12377d;border-radius:4px;position:absolute;}#rmp_menu_trigger-4087 .rmp-trigger-icon-active .rmp-font-icon{color:#12377d;}#rmp_menu_trigger-4087.is-active .responsive-menu-pro-inner,#rmp_menu_trigger-4087.is-active .responsive-menu-pro-inner::before,#rmp_menu_trigger-4087.is-active .responsive-menu-pro-inner::after{background-color:#12377d;}#rmp_menu_trigger-4087:hover .rmp-trigger-icon-inactive .rmp-font-icon{color:#001338;}#rmp_menu_trigger-4087:not(.is-active):hover .responsive-menu-pro-inner,#rmp_menu_trigger-4087:not(.is-active):hover .responsive-menu-pro-inner::before,#rmp_menu_trigger-4087:not(.is-active):hover .responsive-menu-pro-inner::after{background-color:#001338;}#rmp_menu_trigger-4087 .responsive-menu-pro-inner::before{top:10px;}#rmp_menu_trigger-4087 .responsive-menu-pro-inner::after{bottom:10px;}#rmp_menu_trigger-4087.is-active .responsive-menu-pro-inner::after{bottom:0;}@media screen and (max-width: 900px){#genesis-mobile-nav-primary{display:none !important;}#rmp_menu_trigger-4087{display:block;}#rmp-container-4087{position:fixed;top:0;margin:0;transition:transform .5s;overflow:auto;display:block;width:75%;background-color:#fff;background-image:url("");height:100%;left:0;padding-top:0px;padding-left:0px;padding-bottom:0px;padding-right:0px;}#rmp-container-4087.nitro-lazy{background-image:none !important;}#rmp-menu-wrap-4087{padding-top:0px;padding-left:0px;padding-bottom:0px;padding-right:0px;background-color:#fff;}#rmp-menu-wrap-4087 .rmp-menu,#rmp-menu-wrap-4087 .rmp-submenu{width:100%;box-sizing:border-box;margin:0;padding:0;}#rmp-menu-wrap-4087 .rmp-submenu-depth-1 .rmp-menu-item-link{padding-left:10%;}#rmp-menu-wrap-4087 .rmp-submenu-depth-2 .rmp-menu-item-link{padding-left:15%;}#rmp-menu-wrap-4087 .rmp-submenu-depth-3 .rmp-menu-item-link{padding-left:20%;}#rmp-menu-wrap-4087 .rmp-submenu-depth-4 .rmp-menu-item-link{padding-left:25%;}#rmp-menu-wrap-4087 .rmp-submenu.rmp-submenu-open{display:block;}#rmp-menu-wrap-4087 .rmp-menu-item{width:100%;list-style:none;margin:0;}#rmp-menu-wrap-4087 .rmp-menu-item-link{height:40px;height:auto;line-height:40px;font-size:16px;border-bottom:1px solid #fff;font-family:Roboton;color:#12377d;text-align:left;background-color:#fff;font-weight:normal;letter-spacing:0px;display:block;box-sizing:border-box;width:100%;text-decoration:none;position:relative;overflow:hidden;transition:background-color .5s,border-color .5s,.5s;word-wrap:break-word;padding:0 5%;padding-right:50px;}#rmp-menu-wrap-4087 .rmp-menu-item-link:after,#rmp-menu-wrap-4087 .rmp-menu-item-link:before{display:none;}#rmp-menu-wrap-4087 .rmp-menu-item-link:hover,#rmp-menu-wrap-4087 .rmp-menu-item-link:focus{color:#000e29;border-color:#ffac26;background-color:#f7f4f4;}#rmp-menu-wrap-4087 .rmp-menu-item-link:focus{outline:none;border-color:unset;box-shadow:unset;}#rmp-menu-wrap-4087 .rmp-menu-item-link .rmp-font-icon{height:40px;line-height:40px;margin-right:10px;font-size:16px;}#rmp-menu-wrap-4087 .rmp-menu-current-item .rmp-menu-item-link{color:#000e29;border-color:#12377d;background-color:#f7f4f4;}#rmp-menu-wrap-4087 .rmp-menu-current-item .rmp-menu-item-link:hover,#rmp-menu-wrap-4087 .rmp-menu-current-item .rmp-menu-item-link:focus{color:#12377d;border-color:#dce4f5;background-color:#fff;}#rmp-menu-wrap-4087 .rmp-menu-subarrow{position:absolute;top:0;bottom:0;text-align:center;overflow:hidden;overflow:hidden;background-size:cover;right:0;border-left-style:solid;border-left-color:#fff;border-left-width:1px;height:39px;width:40px;color:#12377d;background-color:#fff;}#rmp-menu-wrap-4087 .rmp-menu-subarrow svg{fill:#12377d;}#rmp-menu-wrap-4087 .rmp-menu-subarrow:hover{color:#ffac26;border-color:#fff;background-color:#fff;}#rmp-menu-wrap-4087 .rmp-menu-subarrow:hover svg{fill:#ffac26;}#rmp-menu-wrap-4087 .rmp-menu-subarrow .rmp-font-icon{margin-right:unset;}#rmp-menu-wrap-4087 .rmp-menu-subarrow *{vertical-align:middle;line-height:39px;}#rmp-menu-wrap-4087 .rmp-menu-subarrow-active{display:block;background-size:cover;color:#ffac26;border-color:#fff;background-color:#fff;}#rmp-menu-wrap-4087 .rmp-menu-subarrow-active svg{fill:#ffac26;}#rmp-menu-wrap-4087 .rmp-menu-subarrow-active:hover{color:#ffac26;border-color:#fff;background-color:#fff;}#rmp-menu-wrap-4087 .rmp-menu-subarrow-active:hover svg{fill:#ffac26;}#rmp-menu-wrap-4087 .rmp-submenu{display:none;}#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-item-link{height:40px;line-height:40px;letter-spacing:0px;font-size:16px;border-bottom:1px solid #fff;font-family:inherit;font-weight:normal;color:#12377d;text-align:left;background-color:#fff;}#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-item-link:hover,#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-item-link:focus{color:#001a4d;border-color:#ffac26;background-color:#fafafa;}#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-current-item .rmp-menu-item-link{color:#001a4f;border-color:#12377d;background-color:#fafafa;}#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-current-item .rmp-menu-item-link:hover,#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-current-item .rmp-menu-item-link:focus{color:#e6e9fa;border-color:#e6e9fa;background-color:#e6e9fa;}#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-subarrow{right:0;border-right:unset;border-left-style:solid;border-left-color:#1d4354;border-left-width:0px;height:39px;line-height:39px;width:40px;color:#fff;background-color:inherit;}#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-subarrow:hover{color:#fff;border-color:#3f3f3f;background-color:inherit;}#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-subarrow-active{color:#fff;border-color:#1d4354;background-color:inherit;}#rmp-menu-wrap-4087 .rmp-submenu .rmp-menu-subarrow-active:hover{color:#fff;border-color:#3f3f3f;background-color:inherit;}#rmp-menu-wrap-4087 .rmp-menu-item-description{margin:0;padding:5px 5%;opacity:.8;color:#12377d;}#rmp-search-box-4087{display:block;padding-top:0px;padding-left:5%;padding-bottom:0px;padding-right:5%;}#rmp-search-box-4087 .rmp-search-form{margin:0;}#rmp-search-box-4087 .rmp-search-box{background:#fff;border:1px solid #dadada;color:#333;width:100%;padding:0 5%;border-radius:30px;height:45px;-webkit-appearance:none;}#rmp-search-box-4087 .rmp-search-box::placeholder{color:#12377d;}#rmp-search-box-4087 .rmp-search-box:focus{background-color:#fff;outline:2px solid #dadada;color:#333;}#rmp-menu-title-4087{background-color:#fff;color:#12377e;text-align:center;font-size:10px;padding-top:10%;padding-left:5%;padding-bottom:0%;padding-right:5%;font-weight:100;transition:background-color .5s,border-color .5s,color .5s;}#rmp-menu-title-4087:hover{background-color:#fff;color:#12377e;}#rmp-menu-title-4087 > .rmp-menu-title-link{color:#12377e;width:100%;background-color:unset;text-decoration:none;}#rmp-menu-title-4087 > .rmp-menu-title-link:hover{color:#12377e;}#rmp-menu-title-4087 .rmp-font-icon{font-size:10px;}#rmp-menu-title-4087 .rmp-menu-title-image{height:57px;}#rmp-menu-additional-content-4087{padding-top:0px;padding-left:5%;padding-bottom:0px;padding-right:5%;color:#12377e;text-align:left;font-size:16px;}}.rmp-container{display:none;visibility:visible;padding:0px 0px 0px 0px;z-index:99998;transition:all .3s;}.rmp-container.rmp-fade-top,.rmp-container.rmp-fade-left,.rmp-container.rmp-fade-right,.rmp-container.rmp-fade-bottom{display:none;}.rmp-container.rmp-slide-left,.rmp-container.rmp-push-left{transform:translateX(-100%);-ms-transform:translateX(-100%);-webkit-transform:translateX(-100%);-moz-transform:translateX(-100%);}.rmp-container.rmp-slide-left.rmp-menu-open,.rmp-container.rmp-push-left.rmp-menu-open{transform:translateX(0);-ms-transform:translateX(0);-webkit-transform:translateX(0);-moz-transform:translateX(0);}.rmp-container.rmp-slide-right,.rmp-container.rmp-push-right{transform:translateX(100%);-ms-transform:translateX(100%);-webkit-transform:translateX(100%);-moz-transform:translateX(100%);}.rmp-container.rmp-slide-right.rmp-menu-open,.rmp-container.rmp-push-right.rmp-menu-open{transform:translateX(0);-ms-transform:translateX(0);-webkit-transform:translateX(0);-moz-transform:translateX(0);}.rmp-container.rmp-slide-top,.rmp-container.rmp-push-top{transform:translateY(-100%);-ms-transform:translateY(-100%);-webkit-transform:translateY(-100%);-moz-transform:translateY(-100%);}.rmp-container.rmp-slide-top.rmp-menu-open,.rmp-container.rmp-push-top.rmp-menu-open{transform:translateY(0);-ms-transform:translateY(0);-webkit-transform:translateY(0);-moz-transform:translateY(0);}.rmp-container.rmp-slide-bottom,.rmp-container.rmp-push-bottom{transform:translateY(100%);-ms-transform:translateY(100%);-webkit-transform:translateY(100%);-moz-transform:translateY(100%);}.rmp-container.rmp-slide-bottom.rmp-menu-open,.rmp-container.rmp-push-bottom.rmp-menu-open{transform:translateX(0);-ms-transform:translateX(0);-webkit-transform:translateX(0);-moz-transform:translateX(0);}.rmp-container::-webkit-scrollbar{width:0px;}.rmp-container ::-webkit-scrollbar-track{box-shadow:inset 0 0 5px transparent;}.rmp-container ::-webkit-scrollbar-thumb{background:transparent;}.rmp-container ::-webkit-scrollbar-thumb:hover{background:transparent;}.rmp-container .rmp-menu-wrap .rmp-menu{transition:none;border-radius:0;box-shadow:none;background:none;border:0;bottom:auto;box-sizing:border-box;clip:auto;color:#666;display:block;float:none;font-family:inherit;font-size:14px;height:auto;left:auto;line-height:1.7;list-style-type:none;margin:0;min-height:auto;max-height:none;opacity:1;outline:none;overflow:visible;padding:0;position:relative;pointer-events:auto;right:auto;text-align:left;text-decoration:none;text-indent:0;text-transform:none;transform:none;top:auto;visibility:inherit;width:auto;word-wrap:break-word;white-space:normal;}.rmp-container .rmp-menu-additional-content{display:block;word-break:break-word;}.rmp-container .rmp-menu-title{display:flex;flex-direction:column;}.rmp-container .rmp-menu-title .rmp-menu-title-image{max-width:100%;margin-bottom:15px;margin-bottom:15px;display:block;margin:auto;}button.rmp_menu_trigger{z-index:999999;overflow:hidden;outline:none;border:0;display:none;margin:0;transition:transform .5s,background-color .5s;padding:0;}button.rmp_menu_trigger .responsive-menu-pro-inner::before,button.rmp_menu_trigger .responsive-menu-pro-inner::after{content:"";display:block;}button.rmp_menu_trigger .responsive-menu-pro-inner::before{top:10px;}button.rmp_menu_trigger .responsive-menu-pro-inner::after{bottom:10px;}button.rmp_menu_trigger .rmp-trigger-box{width:40px;display:inline-block;position:relative;pointer-events:none;vertical-align:super;}.rmp-menu-trigger-boring .responsive-menu-pro-inner{transition-property:none;}.rmp-menu-trigger-boring .responsive-menu-pro-inner::after,.rmp-menu-trigger-boring .responsive-menu-pro-inner::before{transition-property:none;}.rmp-menu-trigger-boring.is-active .responsive-menu-pro-inner{transform:rotate(45deg);}.rmp-menu-trigger-boring.is-active .responsive-menu-pro-inner:before{top:0;opacity:0;}.rmp-menu-trigger-boring.is-active .responsive-menu-pro-inner:after{bottom:0;transform:rotate(-90deg);}.widget_wpcategorieswidget ul.children{display:none;}.widget_wp_categories_widget{background:#fff;position:relative;}.widget_wp_categories_widget h2,.widget_wpcategorieswidget h2{color:#4a5f6d;font-size:20px;font-weight:400;margin:0 0 25px;line-height:24px;text-transform:uppercase;}.widget_wp_categories_widget ul li,.widget_wpcategorieswidget ul li{font-size:16px;margin:0px;border-bottom:1px dashed #f0f0f0;position:relative;list-style-type:none;line-height:35px;}.widget_wp_categories_widget ul li:last-child,.widget_wpcategorieswidget ul li:last-child{border:none;}.widget_wp_categories_widget ul li a,.widget_wpcategorieswidget ul li a{display:inline-block;color:#007acc;transition:all .5s ease;-webkit-transition:all .5s ease;-ms-transition:all .5s ease;-moz-transition:all .5s ease;text-decoration:none;}.widget_wp_categories_widget ul li a:hover,.widget_wp_categories_widget ul li.active-cat a,.widget_wp_categories_widget ul li.active-cat span.post-count,.widget_wpcategorieswidget ul li a:hover,.widget_wpcategorieswidget ul li.active-cat a,.widget_wpcategorieswidget ul li.active-cat span.post-count{color:#ee546c;}.widget_wp_categories_widget ul li span.post-count,.widget_wpcategorieswidget ul li span.post-count{height:30px;min-width:35px;text-align:center;background:#fff;color:#605f5f;border-radius:5px;box-shadow:inset 2px 1px 3px rgba(0,122,204,.1);top:0px;float:right;margin-top:2px;}li.cat-item.cat-have-child > span.post-count{float:inherit;}li.cat-item.cat-item-7.cat-have-child{background:#f8f9fa;}li.cat-item.cat-have-child > span.post-count:before{content:"(";}li.cat-item.cat-have-child > span.post-count:after{content:")";}.cat-have-child.open-m-menu ul.children li{border-top:1px solid #d8d8d8;border-bottom:none;}li.cat-item.cat-have-child:after{position:absolute;right:8px;top:8px;background-image:url("data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABIAAAASCAYAAABWzo5XAAAABmJLR0QA/wD/AP+gvaeTAAAAoklEQVQ4je3PzQpBURSG4WfknztxGS6BKOIaDQwkSXJTnI7J2rXbhSND3lqTtb/19m3+NGWANVof3LTiZpAWXVxQY4t2A0k7snXcdmGMKpY1dui8kHQik/JVOMAC9+zxlFfO6GFfSDZlaI5bFjpjWEgOhWT9rHYpu2CEPo7Z/v5KklgW37zG5JLlO0liVjTLJaumkmeyj5qUTEP2lSQxiflVHtR5PTMAQTkfAAAAAElFTkSuQmCC");content:"";width:18px;height:18px;transform:rotate(270deg);}ul.children li.cat-item.cat-have-child:after{content:"";background-image:none;}.cat-have-child ul.children{display:none;z-index:9;width:auto;position:relative;margin:0px;padding:0px;margin-top:0px;padding-top:10px;padding-bottom:10px;list-style:none;text-align:left;background:#f8f9fa;padding-left:5px;}.widget_wp_categories_widget ul li ul.children li,.widget_wpcategorieswidget ul li ul.children li{border-bottom:1px solid #fff;padding-right:5px;}.cat-have-child.open-m-menu ul.children{display:block;}li.cat-item.cat-have-child.open-m-menu:after{transform:rotate(0deg);}.widget_wp_categories_widget > li.product_cat,.widget_wpcategorieswidget > li.product_cat{list-style:none;}.widget_wp_categories_widget > ul,.widget_wpcategorieswidget > ul{padding:0px;}.widget_wp_categories_widget > ul li ul,.widget_wpcategorieswidget > ul li ul{padding-left:15px;}.wcwpro-list{padding:0 15px;}.simple-banner{display:none;}.simple-banner{position:fixed;}.simple-banner{background:#024985;}.simple-banner .simple-banner-text{color:#fff;}.simple-banner .simple-banner-text a{color:#fff;}.simple-banner{z-index:99999;}.simple-banner .simple-banner-button{color:#fafafa;}.simple-banner.simple-banner-scrolling{display:none;}.site-title a{background:url("https://cdn-jkjpn.nitrocdn.com/XJpDSHuCoDcUEXrYImconkTGXJbWiFaP/assets/images/optimized/rev-54a43bf/www.ncgmarketing.com/wp-content/uploads/2020/09/cropped-NCG_logo-300x196-1-1.jpg") no-repeat !important;}.site-title a.nitro-lazy{background-image:none !important;}.required{color:#f00;}span#req-id{font-size:large;}#ncgtitle{font-size:56px;}#tagline{font-weight:bolder;font-size:33px;}.front-page .white .site-header,.header-image.front-page .white .site-header{background-color:#fff;border-bottom:1px solid #eee;}.front-page .genesis-nav-menu .sub-menu a,.front-page .white .genesis-nav-menu a,.front-page .white .offscreen-content-icon button,.front-page .white .site-title a,.header-image.front-page .white .genesis-nav-menu a,.header-image.front-page .white .genesis-nav-menu .sub-menu a,.header-image.front-page .white .offscreen-content-icon button{color:#000;}.nav-primary{width:86%;}.site-title{display:none;text-indent:-9999px;}.site-description{display:none;text-indent:100%;}.menuTag{margin-right:20%;margin-left:-20%;}.menuTag span{color:#12377d;font-weight:bolder;}.menuTag a:hover{color:#12377d;pointer-events:none;}.content{padding:0px 60px;}.genesis-nav-menu span:hover{font-weight:bolder;}.genesis-nav-menu .current-menu-item span{font-weight:bolder;}.serviceMenu a:hover{background-color:#12377d;padding:3%;color:white;}.serviceMenu a:hover{color:white;}.serviceMenu .current-menu-item a{color:white;background-color:#12377d;padding:3%;}.serviceMenu .current-menu-item a{color:white;}.content{width:68%;}.sidebar-primary{font-size:20px;width:32%;}.callNow span:hover{font-weight:bolder;font-size:16px;color:#c3710d;}.callNow span{font-size:16px;color:#12377d;font-weight:bolder;}.white .callNow span:hover{color:#c3710d;}.menu a:link,.menu a:visited{}span{font-size:15px;}.nf-form-fields-required{display:none;}.ninja-forms-req-symbol{display:none;}.button{font-size:16px;}.nav-toggle{display:none;}.site-title a,.site-title a:hover,.site-title a:focus{margin-top:4%;overflow:hidden;width:90px;text-indent:100;}.header-image .site-title > a{overflow:hidden;}@media only screen and (max-width: 1440px){.nav-primary{width:79% !important;}}.bdp-post-title a{font-size:20px;}.bdp-post-short-content{font-size:16px;}.widget-title{font-size:2rem;}.postform{font-size:1.5rem;}.entry-author span{font-size:20px !important;}.simple-sitemap-container-622fa67fc18c6.tab-enabled input:checked + label{background-color:#12377d;}#latest-blog-post{width:100%;padding-top:170px;}#latest-blog-post .bdp-post-title a{font-size:25px;}#latest-blog-post .bdp-post-content{font-size:15px;text-align:left;}#latest-blog-post .bdp-post-image-bg a img{height:50%;width:50%;}#our-mission-button{width:100%;}@media only screen and (max-width: 1366px){.genesis-nav-menu a{padding-right:12px !important;}.menuTag{margin-right:12% !important;}}@media only screen and (max-width: 1440px){.menuTag{margin-right:12%;}}@media only screen and (max-width: 1280px){.genesis-nav-menu a{padding-right:12px !important;}.menuTag{margin-right:8% !important;}}@media only screen and (max-width: 768px){.content{width:100% !important;}.sidebar-primary{font-size:20px !important;width:0% !important;}}@media only screen and (min-width: 768px) and (max-width: 1024px){.section-style.parallax_section{background-size:contain !important;-webkit-background-size:cover !important;background-position:center !important;background-attachment:inherit !important;}}div#wpcf7-f4540-o1 p{text-align:left !important;}ul#menu-main-menu .menuTag{margin-left:-16%;margin-top:37px;}ul#menu-main-menu .menuTag a{padding:0 !important;}.site-title a,.site-title a:hover,.site-title a:focus{margin-top:0;width:200px;}@media (max-width: 1190px){ul#menu-main-menu .menuTag{margin-left:-13%;}ul#menu-main-menu li a{padding:20px 12px;}}@media (max-width: 1143px){ul#menu-main-menu .menuTag{margin-left:-14%;}}@media (max-width: 1133px){ul#menu-main-menu .menuTag{margin-left:-15%;padding-left:7px;}}@media (max-width: 1131px){ul#menu-main-menu .menuTag{margin-left:-16%;padding-left:14px;}ul#menu-main-menu .menuTag a span{font-size:13px !important;}}@media (max-width: 1102px){ul#menu-main-menu .menuTag{margin-left:-18%;padding-left:0;margin-right:5px !important;}}@media (max-width: 1080px){ul#menu-main-menu li a{padding:20px 5px;}}@media (max-width: 1035px){ul#menu-main-menu{text-align:right;}.nav-primary{width:77% !important;}}@media (max-width: 1000px){ul#menu-main-menu li a{padding:15px 2px;}}@media (max-width: 980px){.nav-primary{width:74% !important;}ul#menu-main-menu .menuTag{margin-right:115px !important;}}@media (max-width: 975px){ul#menu-main-menu .menuTag{margin-right:107px !important;}}@media (max-width: 967px){ul#menu-main-menu .menuTag{margin-right:105px !important;}}@media (max-width: 964px){ul#menu-main-menu .menuTag{margin-right:92px !important;}}@media (max-width: 949px){ul#menu-main-menu .menuTag{margin-right:80px !important;}}@media (max-width: 936px){ul#menu-main-menu .menuTag{margin-right:74px !important;}}@media (max-width: 929px){.nav-primary{width:74% !important;}ul#menu-main-menu .menuTag{margin-right:71px !important;}}@media (max-width: 900px){nav#genesis-nav-primary{display:none !important;}}@media (max-width: 800px){.site-header .wrap{display:inline-block;}.title-area{margin:0px !important;padding:15px 15px;}.header-image .site-title > a{background-position:left !important;}}.sidebar #nav_menu-2.widget{padding-left:20px;}.page-id-797 .site-inner,.parent-pageid-797 .site-inner,.blog .site-inner,.single-post .site-inner{margin-top:160px !important;}@media (max-width: 800px){.page-id-797 .site-h2{color:#22327e;font-size:26px;}inner,.parent-pageid-797 .site-inner,.blog .site-inner,.single-post .site-inner{margin-top:0px !important;}}body .sidebar .extendedwopts-show{display:block;}@media (max-width: 1180px){.sidebar #nav_menu-2.widget{padding-left:11px;}}@media (max-width: 900px){main.content{width:100% !important;}.sidebar-primary{width:100% !important;}}.ncgblog_section .ncgblog_heading{margin-top:20px;}.ncgblog_section .ncgblog_heading h3{color:#22327e;font-size:26px;}.ncgblog_section .ncgblog_content h4{font-size:18px;}.ncgblog_section .ncgblog_content p{font-size:20px;}#front-page-8 .widget-title{font-size:3rem;}#front-page-8 form input,select,textarea{font-size:1.5rem;padding:11px;}#front-page-8 form h6{font-size:1.4rem;}a{color:#c3710d;}a:hover{color:#12377d;}a i{color:#12377d;}.entry-categories a{color:#c3710d !important;}.entry-categories a:hover{color:#12377d !important;}.genesis-nav-menu a:hover{color:#c3710d !important;}.genesis-nav-menu .current-menu-item > a{color:#c3710d !important;}#simple-social-icons-3.simple-social-icons ul li a:hover{color:#c3710d !important;}body.home #simple-banner{display:none !important;}body.home .title-area .site-description{display:none !important;}p{font-family:"Roboto Condensed",sans-serif;font-size:20px;font-style:normal;font-weight:300;}h1{font-family:"Roboto Condensed",sans-serif;font-size:10px;font-style:normal;font-weight:300;}h2{font-family:"Roboto Condensed",sans-serif;font-size:33px;font-style:normal;font-weight:300;}h3{font-family:"Roboto Condensed",sans-serif;font-size:16px;font-style:normal;font-weight:300;}h4{font-family:"Roboto Condensed",sans-serif;font-style:normal;font-weight:300;}h5{font-family:"Roboto Condensed",sans-serif;font-style:normal;font-weight:300;}h6{font-family:"Roboto Condensed",sans-serif;font-size:10px;font-style:normal;font-weight:300;}a,h1,h2,h4,h3,h5,h6,p,li,ul{font-family:"Roboto Condensed",sans-serif !important;font-style:normal !important;font-weight:400 !important;}#simple-social-icons-3 ul li a,#simple-social-icons-3 ul li a:hover,#simple-social-icons-3 ul li a:focus{background-color:#fff !important;border-radius:3px;color:#12377e !important;border:0px #fff solid !important;font-size:28px;padding:14px;}#simple-social-icons-3 ul li a:hover,#simple-social-icons-3 ul li a:focus{background-color:#fff !important;border-color:#fff !important;color:#000 !important;}#simple-social-icons-3 ul li a:focus{outline:1px dotted #fff !important;}:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#fff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--color--accent:#12377d;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,rgba(6,147,227,1) 0%,#9b51e0 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,#7adcb4 0%,#00d082 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,rgba(255,105,0,1) 0%,#cf2e2e 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,#eee 0%,#a9b8c3 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,#4aeadc 0%,#9778d1 20%,#cf2aba 40%,#ee2c82 60%,#fb6962 80%,#fef84c 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,#ffceec 0%,#9896f0 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,#fecda5 0%,#fe2d2d 50%,#6b003e 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,#ffcb70 0%,#c751c0 50%,#4158d0 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,#fff5cb 0%,#b6e3d4 50%,#33a7b5 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,#caf880 0%,#71ce7e 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,#020381 0%,#2874fc 100%);--wp--preset--font-size--small:18px;--wp--preset--font-size--medium:20px;--wp--preset--font-size--large:26px;--wp--preset--font-size--x-large:42px;--wp--preset--font-size--normal:22px;--wp--preset--font-size--larger:30px;--wp--preset--spacing--20:.44rem;--wp--preset--spacing--30:.67rem;--wp--preset--spacing--40:1rem;--wp--preset--spacing--50:1.5rem;--wp--preset--spacing--60:2.25rem;--wp--preset--spacing--70:3.38rem;--wp--preset--spacing--80:5.06rem;--wp--preset--shadow--natural:6px 6px 9px rgba(0,0,0,.2);--wp--preset--shadow--deep:12px 12px 50px rgba(0,0,0,.4);--wp--preset--shadow--sharp:6px 6px 0px rgba(0,0,0,.2);--wp--preset--shadow--outlined:6px 6px 0px -3px rgba(255,255,255,1),6px 6px rgba(0,0,0,1);--wp--preset--shadow--crisp:6px 6px 0px rgba(0,0,0,1);}:where(.is-layout-flex){gap:.5em;}:where(.is-layout-grid){gap:.5em;}body .is-layout-flex{display:flex;}.is-layout-flex{flex-wrap:wrap;align-items:center;}.is-layout-flex > :is(*,div){margin:0;}body .is-layout-grid{display:grid;}.is-layout-grid > :is(*,div){margin:0;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}

The Loyalty Effect

Footer